Repair or Partially Replace Metal Siding.Repair or Partially Replace a Wood Fence.Repair Landscape Lighting or Outdoor Lighting.Level Concrete Slabs Using Injection Technology.Install Wood or Stone Laminate Flooring.Install Vinyl or Linoleum Sheet Flooring or Tiles.Install Synthetic Grass for Landscaping, Putting Greens, Play Areas, etc.Install Roof Heating Cable to Melt Snow.Install, Replace or Repair a Main Water Pipe.Install, Replace or Repair a Main Sewer Pipe.Install, Repair or Replace Plumbing or Fixtures.Install Plumbing in a Remodel or Addition.Install or Replace Wood Shake or Composite Roofing.Install or Replace Wood or Fiber-Cement Siding.Install or Replace Traditional Tile Roofing.Install or Replace Natural Slate Roofing.Install or Replace a Vinyl or PVC Fence.Install or Replace an Asphalt Shingle Roof.Install or Replace an Aluminum or Steel Fence.Install or Replace a Flat, Foam or Single Ply Roof.Install or Replace a Driveway or Security Gate. ![]() Install or Completely Replace Wood Flooring.Install or Completely Replace Vinyl Siding.Install or Completely Replace Traditional Stucco.Install Interlocking Pavers for Patios, Walks and Steps.Install Interlocking Pavers for Driveways & Floors.Install Interior Foundation Drains or Sump Pump.Install Electrical Switches, Outlets, and Fixtures.Install Electrical for a Home Addition or Remodel.Install Concrete Patios, Walks and Steps.Install a Lawn and Garden Sprinkler System.Grade or Reslope Grounds for Landscaping.Clean and Seal Decks, Fences, Patios, Drives, or Porches.Camera Locate Breakage for a Plumbing System.Build or Replace a Deck or Non-Masonry Porch.Apply concrete finish, overlay, or coloring to existing concrete.Gutter Covers and Accessories - Install or Replace.If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. So we went with a less optimal solution that didn't disturb the gutters.A#1 claims "100% SATISFACTION GUARANTEED" not my experience. I was not about to pay them to help correct a problem they caused. Without A#1's help, I was told my gutter warranty might be jeopardized. A#1 even wanted to charge me to help the roofers make the repairs. This is especially true around a flat roof which is less forgiving than shingles.None of this was disclosed ahead of time, nor does A#1 assume any responsibility for the damage they caused. HOWEVER, it's also common knowledge that without adequate precautions it can cause roof damage. They justified the method used to install the gutters as "standard practice." I confirmed with another gutter installer, with over 50 years in the business, that it was common practice. However, they acknowledged that was not common practice, nor required by code. What could possibly go wrong?When I notified A#1 about the roof damage, I was told this damage could have been avoided if the roof's drip edge were installed differently. Our roof was in excellent condition, properly installed. ![]() Their work was permitted, inspected and approved by the city. ![]() In my case, they used it to ***** responsibility for not disclosing the possibility of roof damage ahead of installation and not taking adequate precaution while installing the gutters.Our roof was installed four years ago by a Certified Master Elite Contractor (Top 2% of Roofing Contractors In The U.S.) with over 100 years of roofing experience. I'm hoping the BBB can help us recoup that cost making unnecessary more arduous means.Mistakenly, I thought their damage caveat was intended to deal with a home's unforeseen defects and improper construction. Our situation is complicated by the fine print in their estimate which disavows responsibility for any damage they may cause. I requested reimbursement from A#1 in writing, but have received no response. When A#1 Seamless Gutter Solutions installed our gutters, they damaged our carport's flat roof costing us $850 to repair.
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